The AMI For Ever trade-in service is limited to persons aged 18 and over, and residing in France, Germany, Italy, Spain, Belgium or the Netherlands.

Please note that we do not offer trade-in on AMI items in the following categories: underwear, swimwear and lifestyle accessories. We do not offer a trade-in on items from the current season or from seasons prior to 2016.

Your item must be clean, undamaged (including the inside brand & care labels) and perfectly functional: no missing elements, no holes or tears, no stains or odours. Items that are stained, damaged and/or need a repair will not be eligible for trade-in credit.

The condition of the pieces is defined as follows:

• Mint condition: these items have never been worn and retain their original outer tags
• Excellent condition: these items are practically new with no visible signs of wear or flaws
• Very good condition: these items show only minor signs of wear

Once the trade-in request has been generated, all you have to do is print the transfer note, sign it and insert it in your package. You can send several pieces in a single package. Please only use one delivery label per package and be sure you keep proof of postage. You can drop off your package at a Post Office, Pickup relay or Chronopost Agency. You can find a list of drop-off points here.

Once we’ve received your package, our Quality Experts will check the condition of your items. If the trade-in conditions are met, you will be notified by email within 15 business days (from the date of receipt of your package by our warehouse) about the credit received in your AMI For Ever customer account. Your voucher is credited when your pieces are approved by our Quality Experts. If several of your pieces are accepted, you will be credited with an amount corresponding to the value of all the pieces traded in.

Please only contact our Customer Service team if the period of 15 business days has passed. You can then generate one or more vouchers at your convenience (date and amount) and use them within 12 months from the date of issue at one of the following three locations:

• amiparis.com
• forever.amiparis.com
• In AMI stores (excluding department stores)

The vouchers can be used on all items, and all year.

If the trade-in conditions are met, you will be notified by email within 15 business days (from the date of receipt of your package by our warehouse) about the credit received in your AMI For Ever customer account.

If several of your pieces are accepted, you will be credited with an amount corresponding to the value of all the pieces traded in.

You will receive your credit as your pieces pass the quality control (processing times differ depending on the condition of the pieces).

Please ONLY contact our Customer Service if the period of 15 business days has passed.

You can then generate one or more vouchers at your convenience and use them within 12 months from the date of issue at one of the following three options:

• amiparis.com/fr: fill in the “Enter a promo code” section on the “Order summary” page
• forever.amiparis.com: fill in the “discount code” section on the personal information page when purchasing
• In store (AMI Saint-Honoré and AMI Beaumarchais): please let our sales team know that you have a promo code before proceeding to payment.

Vouchers can be used on every item and all year long, for 12 months.

Your item must be clean, undamaged (including the inside brand & care labels) and perfectly functional: no missing elements, no holes or tears, no stains or odours. Items that are stained, damaged and/or need a repair will not be eligible for trade-in credit.

The condition of the pieces is defined as follows:

• Mint condition: these items have never been worn and retain their original outer tags
• Excellent condition: these items are practically new with no visible signs of wear or flaws
• Very good condition: these items show only minor signs of wear