No picture to take
Your products are refurbished and shot by a professional upon receipt
No need to describe your product
We provide all the information needed to sell your products for you.
Instant voucher
No need to wait for your products to be sold. Receive your voucher as soon as your product is validated by our quality experts.
Your item must be in perfect condition
Your item should be clean with no tears, holes or stains.
Your item must not have been modified
modifiedYour item must not have been altered and must not be missing any buttons or other hardware.
We only take back AMI PARIS items
Your item must have the brand label and the inner composition and care labels.
The AMI For Ever trade-in service is limited to persons aged 18 and over, and residing in France, Germany, Italy, Spain, Belgium or the Netherlands.
Please note that we do not offer trade-in on AMI items in the following categories: underwear, swimwear and lifestyle accessories. We do not offer a trade-in on items from the current season or from seasons prior to 2016.
Your item must be clean, undamaged (including the inside brand & care labels) and perfectly functional: no missing elements, no holes or tears, no stains or odours. Items that are stained, damaged and/or need a repair will not be eligible for trade-in credit.
The condition of the pieces is defined as follows:
Once the trade-in request has been generated, all you have to do is print the transfer note, sign it and insert it in your package. You can send several pieces in a single package. Please only use one delivery label per package and be sure you keep proof of postage. You can drop off your package at a Post Office, Pickup relay or Chronopost Agency. You can find a list of drop-off points here.
Once we’ve received your package, our Quality Experts will check the condition of your items. If the trade-in conditions are met, you will be notified by email within 15 business days (from the date of receipt of your package by our warehouse) about the credit received in your AMI For Ever customer account. Your voucher is credited when your pieces are approved by our Quality Experts. If several of your pieces are accepted, you will be credited with an amount corresponding to the value of all the pieces traded in.
Please only contact our Customer Service team if the period of 15 business days has passed. You can then generate one or more vouchers at your convenience (date and amount) and use them within 12 months from the date of issue at one of the following three locations:
The vouchers can be used on all items, and all year.
If the trade-in conditions are met, you will be notified by email within 15 business days (from the date of receipt of your package by our warehouse) about the credit received in your AMI For Ever customer account.
If several of your pieces are accepted, you will be credited with an amount corresponding to the value of all the pieces traded in.
You will receive your credit as your pieces pass the quality control (processing times differ depending on the condition of the pieces).
Please ONLY contact our Customer Service if the period of 15 business days has passed.
You can then generate one or more vouchers at your convenience and use them within 12 months from the date of issue at one of the following three options:
Vouchers can be used on every item and all year long, for 12 months.
Your item must be clean, undamaged (including the inside brand & care labels) and perfectly functional: no missing elements, no holes or tears, no stains or odours. Items that are stained, damaged and/or need a repair will not be eligible for trade-in credit.
The condition of the pieces is defined as follows: