Have a package or packaging to put your items in.
Download your transfer form, print it, sign it and slip it into your package
Print your prepaid label and stick it on your package
At a pickup point listed here
You will receive a confirmation email as soon as your package has been received in our workshop. Within a maximum of 15 days, our experts will check your documents and validate their eligibility. You will then receive an e-mail telling you that your credit is available in your member area. Please note :
To improve the tracking of your items in our workshop, you will receive a confirmation email per item. You may not receive all confirmation emails on the same day as not all items follow the same repackaging processes.